The Meeting Place Dedicated to Technology in
Hospitality, Foodservice, and Retail
Technology is no longer optional — it’s the driving force transforming service industries today.
Launching at FHA 2026, FutureFWD is a dedicated 4-day conference and showcase spotlighting next-gen solutions that are reshaping operations and elevating customer experience. From AI-assisted service agents, Biometric Payments, Augmented Reality, Cross-Border Commerce, Robotic-Backed Service, Automated kitchens, Data-Driven Customer Insights, Faceless Check-In — this is where innovation meets the future of service.
But FutureFWD is more than technology. It’s about embracing change while keeping the human touch at the heart of every experience.
Registration for FutureFWD Now Open!
What to Expect*
80,000+
1,000+
4-Day
Emerging
50+
Steering Committee
Andrew Cameron
Founder & CEO
Enzyme Consulting
Andrew Cameron is the Founder & CEO of Enzyme Consulting, a Singapore-based advisory firm specialising in regenerative food systems, AgriFoodTech, and sustainable hospitality across Asia Pacific. A recognised systems integrator, he works across the full value chain — from production and procurement to supply chains, operations, and guest experience — helping operators, investors, and start-ups turn complexity into opportunity.
With two decades of experience in procurement, supply chain strategy, and hospitality innovation, Andrew has supported HotelTech and CleanTech market entry, advised global operators on Scope 3 emissions and waste reduction, and partnered with innovators shaping the next wave of food and beverage technologies. He previously led Accor’s global transition away from single-use plastics, established the group’s Southeast Asia Procurement Department, and directed the beverage program for the Michelin-starred Burnt Ends Group.
Winner of the AustCham Start-Up of the Year Award (2023), a Judge for the CapitaLand Sustainability X Challenge, and a nominee for Global Procurement Leader of the Year, Andrew is also a frequent lecturer and speaker on how sustainability creates business value. His approach is pragmatic, inclusive, and experience-centric, balancing nature-based solutions with high-tech innovation to help food and hospitality businesses thrive in a fast-evolving landscape.
Andrew Cameron
Founder & CEO
Andrew Cameron is the Founder & CEO of Enzyme Consulting, a Singapore-based advisory firm specialising in regenerative food systems, AgriFoodTech, and sustainable hospitality across Asia Pacific. A recognised systems integrator, he works across the full value chain — from production and procurement to supply chains, operations, and guest experience — helping operators, investors, and start-ups turn complexity into opportunity.
With two decades of experience in procurement, supply chain strategy, and hospitality innovation, Andrew has supported HotelTech and CleanTech market entry, advised global operators on Scope 3 emissions and waste reduction, and partnered with innovators shaping the next wave of food and beverage technologies. He previously led Accor’s global transition away from single-use plastics, established the group’s Southeast Asia Procurement Department, and directed the beverage program for the Michelin-starred Burnt Ends Group.
Winner of the AustCham Start-Up of the Year Award (2023), a Judge for the CapitaLand Sustainability X Challenge, and a nominee for Global Procurement Leader of the Year, Andrew is also a frequent lecturer and speaker on how sustainability creates business value. His approach is pragmatic, inclusive, and experience-centric, balancing nature-based solutions with high-tech innovation to help food and hospitality businesses thrive in a fast-evolving landscape.
Founder & CEO
Enzyme Consulting
Han Wei Chew
President
HITAS (Hospitality Information Technology Association Singapore)
- A 30 over years hotel IT professional who is passionate about changing hotel technology landscape to meet the needs and trends of tomorrow’s travellers.
- Started my career in hotels at Front Desk and had worked in many departments, like housekeeping, room service, lounge bar, finance and etc.
- Worked in IT for the past 20 years.
- Serving as the President of HITAS (Hospitality Information Technology Association of Singapore) which was co-founded by me and current excom in 2015.
President
HITAS (Hospitality Information Technology Association Singapore)
Ivan Ng
Chief Technology Officer
City Development Limited
With 30 years of experience leading global businesses and digital teams, Ivan brings deep expertise in international markets, digital strategy, and risk governance. He has extensive experience in growth markets, gained through 16 years of operating businesses while based in China, Japan, the US, Indonesia, and Thailand.
Currently Chief Technology Officer at CDL, Ivan was President of Strategic Business at Pactera, where he grew international markets for one of China’s largest services companies for its NASDAQ IPO, and Asia Managing Director of ServiceNow, where he established its Greater China and ASEAN businesses.
A Senior Accredited Director, Ivan serves on the boards of digital companies, the Singapore Institute of Directors, Singapore IT Management Association, and as an advisor to national institutions like EDB Investments, National University of Singapore, Temasek Polytechnic, and Gardens by the Bay. In 2018, he was conferred the NUS Outstanding Alumni Award.
Chief Technology Officer
City Developments Limited
Khang Nguyen Trieu
Founder and Fractional Chief Information Officer / Chief Technology Officer
The Way Forward
Khang Nguyen Trieu chairs the Robotics Task Force within the Singapore Hotel Association’s Hotel Innovation Committee, sits on the Singapore Tourism Board’s Tcube innovation workgroup, and serves on the Board of the International French School of Singapore. A Singapore-based fractional CIO/CTO with 25+ years in technology across Europe and Asia, he has held leadership roles in strategy and delivery. In France he worked in leading consultancies, co-founded a startup in the early 2000s, and spent twelve years in tech leadership at voyages-sncf.com (now SNCF Connect), an Expedia–SNCF joint venture and one of Europe’s largest online travel platforms. In 2016 he moved to Singapore, later serving as APAC CIO and then Group Chief Technology Architect at Accor, one of the world’s largest hospitality groups (40+ brands including Raffles, Fairmont, Pullman, Novotel, Ibis; 5,500+ hotels).
His community roles reflect two convictions: education shapes the next generation, and responsible technology should improve businesses and society.
From tech legacy to AI: Khang’s work sits where ageing systems and siloed ways of working meet board-level pressure to “add AI now.” He understands the pain of technical debt – in systems, processes, and mindsets – and the CIO’s challenge of cutting complexity while building future capabilities. His belief: technology becomes power when Systems × AI × Tech People are aligned with the business – ethically and sustainably. His north star is practical progress that creates value, reduces waste and risk, lowers carbon and grows people.
Today, as founder of The Way Forward, he partners with Travel & Hospitality leaders across APAC to turn technology into a visible business driver. He aligns Systems × AI × Tech People to deliver outcomes executives care about: focus and alignment between business and tech, lower cost-to-serve, faster time-to-market, greater resilience and sustainability, and safer, value-focused AI adoption. He also runs Geek to Star, a capability program that develops engineers into trusted business partners, extending his commitment to education inside organizations.
Khang Nguyen Trieu
Founder and Fractional Chief Information Officer / Chief Technology Officer
The Way Forward
Khang Nguyen Trieu chairs the Robotics Task Force within the Singapore Hotel Association’s Hotel Innovation Committee, sits on the Singapore Tourism Board’s Tcube innovation workgroup, and serves on the Board of the International French School of Singapore. A Singapore-based fractional CIO/CTO with 25+ years in technology across Europe and Asia, he has held leadership roles in strategy and delivery. In France he worked in leading consultancies, co-founded a startup in the early 2000s, and spent twelve years in tech leadership at voyages-sncf.com (now SNCF Connect), an Expedia–SNCF joint venture and one of Europe’s largest online travel platforms. In 2016 he moved to Singapore, later serving as APAC CIO and then Group Chief Technology Architect at Accor, one of the world’s largest hospitality groups (40+ brands including Raffles, Fairmont, Pullman, Novotel, Ibis; 5,500+ hotels).
His community roles reflect two convictions: education shapes the next generation, and responsible technology should improve businesses and society.
From tech legacy to AI: Khang’s work sits where ageing systems and siloed ways of working meet board-level pressure to “add AI now.” He understands the pain of technical debt – in systems, processes, and mindsets – and the CIO’s challenge of cutting complexity while building future capabilities. His belief: technology becomes power when Systems × AI × Tech People are aligned with the business – ethically and sustainably. His north star is practical progress that creates value, reduces waste and risk, lowers carbon and grows people.
Today, as founder of The Way Forward, he partners with Travel & Hospitality leaders across APAC to turn technology into a visible business driver. He aligns Systems × AI × Tech People to deliver outcomes executives care about: focus and alignment between business and tech, lower cost-to-serve, faster time-to-market, greater resilience and sustainability, and safer, value-focused AI adoption. He also runs Geek to Star, a capability program that develops engineers into trusted business partners, extending his commitment to education inside organizations.
Founder and Fractional Chief Information Officer /
Chief Technology Officer
The Way Forward
Laveena Mahtani
Strategic Marketing & Communications Leader
Formerly with Marriott International and Meta
A seasoned marketing leader with over 20 years of experience shaping brand, digital, and F&B strategies across Asia’s hospitality and lifestyle sectors. She has led regional marketing for global brands including Marriott International and Meta, driving innovation, partnerships, and guest engagement across diverse markets. Passionate about the intersection of brand storytelling and immersive experiences, Laveena continues to champion creativity and commercial growth in Asia’s evolving F&B landscape.
Laveena Mahtani
Strategic Marketing & Communications Leader
Formerly with Marriott International and Meta
A seasoned marketing leader with over 20 years of experience shaping brand, digital, and F&B strategies across Asia’s hospitality and lifestyle sectors. She has led regional marketing for global brands including Marriott International and Meta, driving innovation, partnerships, and guest engagement across diverse markets. Passionate about the intersection of brand storytelling and immersive experiences, Laveena continues to champion creativity and commercial growth in Asia’s evolving F&B landscape.
Strategic Marketing & Communications Leader
Formerly with Marriott International and Meta
Nigel Ngan
Digital Strategy Lead & Head (Product Development – Food Services)
FairPrice Group
As a key technology leader at FairPrice Group, Nigel operates at the critical intersection of group-wide digital strategy and business-centric product innovation. In his capacity as the Digital Strategy Lead, he is responsible for architecting FairPrice Group’s overall IT and technology roadmap. Nigel ensures that technological initiatives are deeply aligned with overarching business goals, driving growth, efficiency, and the strategic adoption of Artificial Intelligence to position the group at the forefront of the industry.
Concurrently, Nigel heads the technology function for FairPrice Group’s iconic food services division, which has developed a F&B product suite that seamlessly facilitates 300,000 transactions daily for brands such as Kopitiam, Lau Pa Sat, and Heavenly Wang.
Digital Strategy Lead & Head
(Product Development
– Food Services)
FairPrice Group
Wilmos Lee
Assistant Vice President, IT
Tunglok Group
A pragmatic IT leader with hands-on expertise in digital transformation, enterprise systems, and cybersecurity, specialising in delivering scalable and resilient solutions that align technology strategy with core business objectives.
Assistant Vice President, IT
Tunglok Group
Who You Can Expect to Meet*
- F&B Operators
- Hospitality, Tourism & Attractions
- Hotels & Resorts
- Property Management Services
- Restaurants, Bars & Clubs
- Retail & E-Commerce
- Supermarket & Convenience Stores
- System Integrators & Distributors
Why Attend
- First for FHA – The only conference dedicated to technology in hospitality, foodservice, and retail
- Learn from Leaders – Hear global experts share trends, case studies, and strategies
- See Innovation Live – Discover the latest digital tools and next-gen solutions at the Exhibition and Feature Area
- Build Connections – Network with speakers, professionals, and exhibitors shaping the industry’s future
Who Should Attend
- Hospitality Operators – Hotels, resorts, cafés, and restaurants seeking smarter service solutions
- Retail & Supermarkets – Grocery chains, convenience stores, and
e-commerce exploring seamless customer journeys - Technology & Innovation – IT managers, digital leads, and solution providers driving transformation
- Foodservice – Operators, suppliers, and partners optimising operations and experiences
- Decision-Makers – C-suites, VPs, and senior executives seeking strategies to stay competitive
Highlight & Elevate Your Brand!
Contact Us for More Information
Brought to you by
In partnership with
Silver Sponsor
The Meeting Place Dedicated to Technology in Hospitality, Foodservice, and Retail
Technology is no longer optional — it’s the driving force transforming service industries today.
Launching at FHA 2026, FutureFWD is a dedicated 4-day conference and showcase spotlighting next-gen solutions that are reshaping operations and elevating customer experience. From AI-assisted service agents, Biometric Payments, Augmented Reality, Cross-Border Commerce, Robotic-Backed Service, Automated kitchens, Data-Driven Customer Insights, Faceless Check-In — this is where innovation meets the future of service.
But FutureFWD is more than technology. It’s about embracing change while keeping the human touch at the heart of every experience.
FutureFWD Registration Now Open!
What to Expect*
80,000+
Representatives from hospitality,
F&B, and retail sectors
1,000+
Technology Professionals
4-Day Conference & Showcase
designed to address the most critical technology integration challenges in service industries
Emerging Tech Trends
AI-backed service, Automated Kitchens, Contactless Payments, Cybersecurity, Faceless Check-ins, Service Robotics, Smart Room Innovation & IoT, and much more...
50+ Expert Speakers
sharing real-world case studies
Steering Committee
Andrew Cameron
Founder & CEO
Enzyme Consulting
Andrew Cameron is the Founder & CEO of Enzyme Consulting, a Singapore-based advisory firm specialising in regenerative food systems, AgriFoodTech, and sustainable hospitality across Asia Pacific. A recognised systems integrator, he works across the full value chain — from production and procurement to supply chains, operations, and guest experience — helping operators, investors, and start-ups turn complexity into opportunity.
With two decades of experience in procurement, supply chain strategy, and hospitality innovation, Andrew has supported HotelTech and CleanTech market entry, advised global operators on Scope 3 emissions and waste reduction, and partnered with innovators shaping the next wave of food and beverage technologies. He previously led Accor’s global transition away from single-use plastics, established the group’s Southeast Asia Procurement Department, and directed the beverage program for the Michelin-starred Burnt Ends Group.
Winner of the AustCham Start-Up of the Year Award (2023), a Judge for the CapitaLand Sustainability X Challenge, and a nominee for Global Procurement Leader of the Year, Andrew is also a frequent lecturer and speaker on how sustainability creates business value. His approach is pragmatic, inclusive, and experience-centric, balancing nature-based solutions with high-tech innovation to help food and hospitality businesses thrive in a fast-evolving landscape.
Andrew Cameron
Founder & CEO
Andrew Cameron is the Founder & CEO of Enzyme Consulting, a Singapore-based advisory firm specialising in regenerative food systems, AgriFoodTech, and sustainable hospitality across Asia Pacific. A recognised systems integrator, he works across the full value chain — from production and procurement to supply chains, operations, and guest experience — helping operators, investors, and start-ups turn complexity into opportunity.
With two decades of experience in procurement, supply chain strategy, and hospitality innovation, Andrew has supported HotelTech and CleanTech market entry, advised global operators on Scope 3 emissions and waste reduction, and partnered with innovators shaping the next wave of food and beverage technologies. He previously led Accor’s global transition away from single-use plastics, established the group’s Southeast Asia Procurement Department, and directed the beverage program for the Michelin-starred Burnt Ends Group.
Winner of the AustCham Start-Up of the Year Award (2023), a Judge for the CapitaLand Sustainability X Challenge, and a nominee for Global Procurement Leader of the Year, Andrew is also a frequent lecturer and speaker on how sustainability creates business value. His approach is pragmatic, inclusive, and experience-centric, balancing nature-based solutions with high-tech innovation to help food and hospitality businesses thrive in a fast-evolving landscape.
Andrew Cameron
Founder & CEO
Enzyme Consulting
Han Wei Chew
President
HITAS (Hospitality Information Technology Association Singapore)
- A 30 over years hotel IT professional who is passionate about changing hotel technology landscape to meet the needs and trends of tomorrow’s travellers.
- Started my career in hotels at Front Desk and had worked in many departments, like housekeeping, room service, lounge bar, finance and etc.
- Worked in IT for the past 20 years.
- Serving as the President of HITAS (Hospitality Information Technology Association of Singapore) which was co-founded by me and current excom in 2015.
Han Wei Chew
President
HITAS (Hospitality Information Technology Association Singapore)
Ivan Ng
Chief Technology Officer
City Development Limited
With 30 years of experience leading global businesses and digital teams, Ivan brings deep expertise in international markets, digital strategy, and risk governance. He has extensive experience in growth markets, gained through 16 years of operating businesses while based in China, Japan, the US, Indonesia, and Thailand.
Currently Chief Technology Officer at CDL, Ivan was President of Strategic Business at Pactera, where he grew international markets for one of China’s largest services companies for its NASDAQ IPO, and Asia Managing Director of ServiceNow, where he established its Greater China and ASEAN businesses.
A Senior Accredited Director, Ivan serves on the boards of digital companies, the Singapore Institute of Directors, Singapore IT Management Association, and as an advisor to national institutions like EDB Investments, National University of Singapore, Temasek Polytechnic, and Gardens by the Bay. In 2018, he was conferred the NUS Outstanding Alumni Award.
Ivan Ng
Chief Technology Officer
City Developments Limited
Khang Nguyen Trieu
Founder and Fractional Chief Information Officer / Chief Technology Officer
The Way Forward
Khang Nguyen Trieu chairs the Robotics Task Force within the Singapore Hotel Association’s Hotel Innovation Committee, sits on the Singapore Tourism Board’s Tcube innovation workgroup, and serves on the Board of the International French School of Singapore. A Singapore-based fractional CIO/CTO with 25+ years in technology across Europe and Asia, he has held leadership roles in strategy and delivery. In France he worked in leading consultancies, co-founded a startup in the early 2000s, and spent twelve years in tech leadership at voyages-sncf.com (now SNCF Connect), an Expedia–SNCF joint venture and one of Europe’s largest online travel platforms. In 2016 he moved to Singapore, later serving as APAC CIO and then Group Chief Technology Architect at Accor, one of the world’s largest hospitality groups (40+ brands including Raffles, Fairmont, Pullman, Novotel, Ibis; 5,500+ hotels).
His community roles reflect two convictions: education shapes the next generation, and responsible technology should improve businesses and society.
From tech legacy to AI: Khang’s work sits where ageing systems and siloed ways of working meet board-level pressure to “add AI now.” He understands the pain of technical debt – in systems, processes, and mindsets – and the CIO’s challenge of cutting complexity while building future capabilities. His belief: technology becomes power when Systems × AI × Tech People are aligned with the business – ethically and sustainably. His north star is practical progress that creates value, reduces waste and risk, lowers carbon and grows people.
Today, as founder of The Way Forward, he partners with Travel & Hospitality leaders across APAC to turn technology into a visible business driver. He aligns Systems × AI × Tech People to deliver outcomes executives care about: focus and alignment between business and tech, lower cost-to-serve, faster time-to-market, greater resilience and sustainability, and safer, value-focused AI adoption. He also runs Geek to Star, a capability program that develops engineers into trusted business partners, extending his commitment to education inside organizations.
Khang Nguyen Trieu
Founder and Fractional Chief Information Officer / Chief Technology Officer
The Way Forward
Khang Nguyen Trieu chairs the Robotics Task Force within the Singapore Hotel Association’s Hotel Innovation Committee, sits on the Singapore Tourism Board’s Tcube innovation workgroup, and serves on the Board of the International French School of Singapore. A Singapore-based fractional CIO/CTO with 25+ years in technology across Europe and Asia, he has held leadership roles in strategy and delivery. In France he worked in leading consultancies, co-founded a startup in the early 2000s, and spent twelve years in tech leadership at voyages-sncf.com (now SNCF Connect), an Expedia–SNCF joint venture and one of Europe’s largest online travel platforms. In 2016 he moved to Singapore, later serving as APAC CIO and then Group Chief Technology Architect at Accor, one of the world’s largest hospitality groups (40+ brands including Raffles, Fairmont, Pullman, Novotel, Ibis; 5,500+ hotels).
His community roles reflect two convictions: education shapes the next generation, and responsible technology should improve businesses and society.
From tech legacy to AI: Khang’s work sits where ageing systems and siloed ways of working meet board-level pressure to “add AI now.” He understands the pain of technical debt – in systems, processes, and mindsets – and the CIO’s challenge of cutting complexity while building future capabilities. His belief: technology becomes power when Systems × AI × Tech People are aligned with the business – ethically and sustainably. His north star is practical progress that creates value, reduces waste and risk, lowers carbon and grows people.
Today, as founder of The Way Forward, he partners with Travel & Hospitality leaders across APAC to turn technology into a visible business driver. He aligns Systems × AI × Tech People to deliver outcomes executives care about: focus and alignment between business and tech, lower cost-to-serve, faster time-to-market, greater resilience and sustainability, and safer, value-focused AI adoption. He also runs Geek to Star, a capability program that develops engineers into trusted business partners, extending his commitment to education inside organizations.
Khang Nguyen Trieu
Founder and Fractional Chief Information Officer / Chief Technology Officer
The Way Forward
Laveena Mahtani
Strategic Marketing & Communications Leader
Formerly with Marriott International and Meta
A seasoned marketing leader with over 20 years of experience shaping brand, digital, and F&B strategies across Asia’s hospitality and lifestyle sectors. She has led regional marketing for global brands including Marriott International and Meta, driving innovation, partnerships, and guest engagement across diverse markets. Passionate about the intersection of brand storytelling and immersive experiences, Laveena continues to champion creativity and commercial growth in Asia’s evolving F&B landscape.
Laveena Mahtani
Strategic Marketing & Communications Leader
Formerly with Marriott International and Meta
A seasoned marketing leader with over 20 years of experience shaping brand, digital, and F&B strategies across Asia’s hospitality and lifestyle sectors. She has led regional marketing for global brands including Marriott International and Meta, driving innovation, partnerships, and guest engagement across diverse markets. Passionate about the intersection of brand storytelling and immersive experiences, Laveena continues to champion creativity and commercial growth in Asia’s evolving F&B landscape.
Laveena Mahtani
Strategic Marketing &
Communications Leader
Formerly with Marriott International
and Meta
Nigel Ngan
Digital Strategy Lead & Head (Product Development – Food Services)
FairPrice Group
As a key technology leader at FairPrice Group, Nigel operates at the critical intersection of group-wide digital strategy and business-centric product innovation. In his capacity as the Digital Strategy Lead, he is responsible for architecting FairPrice Group’s overall IT and technology roadmap. Nigel ensures that technological initiatives are deeply aligned with overarching business goals, driving growth, efficiency, and the strategic adoption of Artificial Intelligence to position the group at the forefront of the industry.
Concurrently, Nigel heads the technology function for FairPrice Group’s iconic food services division, which has developed a F&B product suite that seamlessly facilitates 300,000 transactions daily for brands such as Kopitiam, Lau Pa Sat, and Heavenly Wang.
Nigel Ngan
Digital Strategy Lead & Head
(Product Development – Food Services)
FairPrice Group
Wilmos Lee
Assistant Vice President, IT
Tunglok Group
A pragmatic IT leader with hands-on expertise in digital transformation, enterprise systems, and cybersecurity, specialising in delivering scalable and resilient solutions that align technology strategy with core business objectives.
Wilmos Lee
Assistant Vice President, IT
Tunglok Group
Who You Can Expect to Meet*
- F&B Operators
- Hospitality, Tourism & Attractions
- Hotels & Resorts
- Property Management Services
- Restaurants, Bars & Clubs
- Retail & E-Commerce
- Supermarket & Convenience Stores
- System Integrators & Distributors
Why Attend
- First for FHA – The only conference dedicated to technology in hospitality, foodservice, and retail
- Learn from Leaders – Hear global experts share trends, case studies, and strategies
- See Innovation Live – Discover the latest digital tools and next-gen solutions at the Exhibition and Feature Area
- Build Connections – Network with speakers, professionals, and exhibitors shaping the industry’s future
Who Should Attend
- Hospitality Operators – Hotels, resorts, cafés, and restaurants seeking smarter service solutions
- Retail & Supermarkets – Grocery chains, convenience stores, and
e-commerce exploring seamless customer journeys - Technology & Innovation – IT managers, digital leads, and solution providers driving transformation
- Foodservice – Operators, suppliers, and partners optimising operations and experiences
- Decision-Makers – C-suites, VPs, and senior executives seeking strategies to stay competitive
Brought to you by
In partnership with
Silver Sponsor