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Preliminary Programme

24 April 2018
Pre Conference Masterclass
– Smart Revenue Management Strategies with Innovations
25 April 2018
Morning Plenary
8.30am Registration and Coffee & Tea
9.15am Chairman’s Welcome Address
9.20am Opening Address
South East Asia Countries Focus and Travel Forecast
9.50am Captains of Industry Insights: Navigating Challenges and Catalysts of Change Disrupting the Hospitality Industry
10.40am Morning Break
11.10am China Travel Market Outlook: What Hotels Need to Know?
11.40am Asia Economic Outlook and Impact on Hospitality Industry
12.10pm Lunch Break and Exhibition Viewing

 

Track 1 : Hotel Revenue Generation & Management

 

Track 2 :   Customer Experience Management for Hotels & Resorts

1.20 pm

Chairman’s Opening Address

1.20 pm

Chairman’s Opening Address

1.30 pm

Achieving Optimal Hotel Distribution Channel Mix for Better Revenue

 

1.30 pm

Understand Customers’ Behaviours and Catching up with the Demand Changes

2.00pm

Beyond Rooms and Rates: Driving Profit in the Hotel Industry with Ancillary Products

2.00pm

Case study: How Hotel Design Helps to Enhance Customer Experience and Generate ROI

2.30pm

Panel Discussion:
How is Airbnb Disrupting the Hospitality Industry and Affecting Hotels Bottom Line?

2.30pm

Panel Discussion:
Six Hotel Trends and Concepts that will Shape Guest Experiences in 2019

3.15pm

Afternoon Break

3.15pm

Afternoon Break

3.30pm

Pricing Optimisation – Are you Pricing your Room Rates Correctly?

3.30pm

The Bright Spot of Customers’ Demand for Green and Sustainable Tourism Experience

4.00pm

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Concept Spotlight : Hear What are Your Peers’ Differentiated Business Strategies to Increase Revenue

4.00pm

How Millennials are Shaping the Future of Hospitality Experiences?

5.00pm

Chairman’s Closing Remarks

4.30 pm

Chairman’s Closing Remarks

5.10pm

End of Conference Day Two

4.40pm

End of Conference Day Two

26 April 2018
Track 3: Innovations and Technology Opportunities
8.30am Registration and Coffee & Tea
9.15am Chairman’s Welcome Address
9.20am Case Study
Achieving Optimal Customer Experience & Reducing Cost through Innovations and Technologies
9.50am Captain of Innovations: Latest Tech Trends, Best Practices and Adoptions
10.30am Morning Break
11.00am Smart/Intelligent hotel – Technologies to Enhance Hotel Operations, Sales and Creating Best Guest Experiences
11.30am How Big Data will Change the Hospitality Industry for the Better
12.00pm Lunch Break
Hotel Site Visit
1.15pm Gather at front of conference registration counter – pick up point for site visit
1.30pm Depart for Site Visit to Hotel
2.15pm Hotel tour
3.15pm Afternoon coffee & tea sponsored by hotel
3.40pm Return back to Expo
24 April 2018
Pre Conference Masterclass
– Technologies for Food Traceability
– Technologies Enabling New Food Products
25 April 2018
8.30am Registration and Coffee & Tea
9.15am Chairman’s Welcome Address
9.20 am SEA F&B Industry Business Outlook
9.50am Fast Food Innovation Strategies to Cater to Local Taste-buds
10.10am How does McDonald’s Ensure Food Safety – From Farm to Fork
10.30am Morning Break
11.00am Building Food Safety Culture along the Food Chain, from Farm to Consumers
11.30am Examining the New Framework and Requirements of the U.S. FDA’s Food Safety Modernization Act
12.00pm Lunch Break and Exhibition Viewing
1.10pm Chairman’s Address
1.15pm Organic Food Market Growth in APAC
1.45pm Panel Discussion – Wait A Minute: Is That Food Safe To Eat?
2.30pm Afternoon Break
3.00pm Measures Taken to Improve Traceability in Supply Chain
3.30pm Developing Cost Effective Methods for Fraud Prevention and Detection
4.00pm End of Conference Day Two
26 April 2018

 

Track 1 :   Food Safety & Supply Forum

 

Track 2 :  Food Product Development Technology & Innovation Forum

8.30am

Registration and Coffee & Tea

8.30am

Registration and Coffee & Tea

9.15am

Chairman’s Welcome Address

9.15am

Chairman’s Welcome Address

9.20am

How to Protect your Company from Vulnerabilities in Food Processing, Handling and Distribution?

9.20am

F&B Innovations to Cater to Latest Consumer’s Eating Trends

9.50am

Managing Temperature Sensitive Produce for Manufacturing

9.50am

Latest Technologies to Streamline Manufacturing and Ease Operations

10.20am

Morning Break

10.20am

Morning Break

10.50am

How Digital Disruption and Data Analytics is Transforming Food Safety?

10.50am

Food and Technology Innovations in Ready Meals from Vending Machines

11.20am

Use of Blockchain to Achieve Supply Chain Transparency and Prevent Food Fraud

11.20am

Technologies and Innovations to Reduce Food Loss and Waste

11.50am

Development to use Mobile Devices to Tackle Food Contamination

11.50am

Achieving Sustainability in Food Manufacturing and Innovation
 

12.20pm

Lunch Break and Exhibition Viewing

12.20pm

Lunch Break and Exhibition Viewing

1.20pm

Chairman Address

1.20pm

Chairman Address

1.25pm

Panel Discussion: China Market Demand for Safer and Imported Food

1.25pm

Alternative Protein Opportunity – Meat Substitute and Innovations

2.05pm

China Food Safety Law Implication on Imported Food and Food Businesses

1.55pm

Nutraceuticals  Market Trends  and Growth in APAC
 

2.35pm

Halal Regulations for  Food Manufacturers and Retailers in Key Halal Markets

2.25pm

Food Product Development & Reformulation to Reduce Sugar Content

 

3.05pm

Afternoon Break

2.55pm

Afternoon Break

3.20pm

Achieving Effective Pest Management in Food Processing Plants

3.20pm

Innovations to Meet Consumers’ Taste and Nutritional Demands

3.50pm

Managing Negative Publicity in Social Media amid Food Safety Lapse

3.40pm

Making Beer Healthy and Functional: A Case Study on Probiotic Beer

4.20pm

End of Conference Day Three

4.00pm

End of Conference Day Three

24 April 2018
Pre Conference Masterclass
– Central Kitchen – from Conceptualization to Implementation
25 April 2018
Morning Plenary
8.30am Registration and Coffee & Tea
9.15am Chairman’s Welcome Address
9.20 am Thought Leaders Dialogue: F&B Trends and the Kitchen of Tomorrow
10.00am Towards Cost-Effectiveness and Enhanced Productivity: Setting Up a Central Kitchen
10.30am Morning Break
11.00am New Equipment and Innovative Technologies for Your Kitchen
11.30am It’s all in the Technique: Latest Food Preparation and Production Technologies
12.00pm Lunch Break and Exhibition Viewing
1.10pm Chairman’s Address
1.15pm Panel Case Study: Exploring and Reaping the Benefits of Kitchen Co-Working Spaces
2.00pm More Than Aesthetics: Effective Central Kitchen Design and Layout
2.30pm Afternoon Break
3.00pm Achieving Better Efficiency through Automation
3.30pm Managing Food Supply Chains – Dynamics, Challenges and Issues
4.00pm End of Conference Day Two
26 April 2018
8.30am Registration and Coffee & Tea
9.15am Chairman’s Welcome Address
9.20 am Mitigating Vulnerability and Food Fraud/Traceability in the Central Kitchen
9.50am Good Ingredient and Safe and Good Finish Products
10.20am Morning Break
10.50am Capturing the Lion’s Share of the Growing Halal Market
11.20am Improving and Managing Efficient Workflow to Boost Productivity
11.50am Improving the Quality and Engagement of Central Kitchen Staff through Training
12.20pm Lunch Break
Central Kitchen/Fish Farm Site Visit
1.20pm Gather at front of conference registration counter – pick up point for site visit
1.30pm Depart for Site Visit
2.15pm Site Visit Tour
3.30pm Afternoon coffee & tea
4.00pm Return back to Suntec Singapore
24 April 2018
Pre Conference Masterclass
– Boosting Productivity and Profitability in Restaurant Operations
25 April 2018
Morning Plenary
8.30am Registration and Coffee & Tea
9.15am Chairman’s Welcome Address
9.20 am Thought Leaders Dialogue: F&B Trends and the Kitchen of Tomorrow
10.00am Towards Cost-Effectiveness and Enhanced Productivity: Setting Up a Central Kitchen
10.30am Morning Break
11.00am Effective Design and Innovative Technologies for Your Kitchen
11.30am It’s all in the Technique: Latest Food Preparation and Production Technologies
12.00pm Lunch Break and Exhibition Viewing

 

Track 1 : Managing F&B Operations

 

Track 2 :   Kitchen  & Restaurant Design & Technology

1.20 pm

Chairman’s Opening Address

1.20 pm

Chairman’s Opening Address

1.30 pm

Social Media and Digital Marketing Strategies to Drive F&B Business

1.30 pm

Singapore Cashless Payment System Implementation at Food Centre

2.00pm

F&B Skill Frameworks and Jobs Redesigned

2.00pm

New Kitchen Technology Development in Automation/Robotics

2.30pm

Sustainable Practices and Trends in Restaurants

2.30pm

How Big Data will Enhance Revenue and Customers’ Dining Experience

3.00pm

Afternoon Break

3.00pm

Afternoon Break

3.15pm

AppeDine Case Study: Innovative Business Model to Connect F&B Businesses and Chefs with Diners

3.15pm

How Restaurant Design Helps to Enhance Customer Experience and Increase Revenue

3.45pm

 

An Appetite for Change: Fast Casual Concept Restaurants

3.45pm

Panel Discussion: Increasing Revenue through Food Ordering Apps and Delivery

4.15pm

Chairman’s Closing Remarks

4.25pm

Chairman’s Closing Remarks

4.20pm

End of Conference Day Two

4.30pm

End of Conference Day Two

26 April 2018
Track 3: New F&B Trends & Concepts
8.30am Registration and Coffee & Tea
9.15am Chairman’s Welcome Address
9.20 am Understanding Customers’ Taste and Preference and Catching up with the Demand Changes
9.50am Executive Chefs’ Panel: Culinary Trends in the Asia Pacific
10.20am Morning Break
10.50am Market Outlook for Ready-To-Eat Meals and Convenient Hot Food
11.20am Case Study: Latest Hipster Hawker Centre Trends in Singapore
11.50am New Food Concepts: Experiential, Artisanal and Cultural Food
12.20pm Lunch Break
Central Kitchen/Fish Farm Site Visit
1.20pm Gather at front of conference registration counter – pick up point for site visit
1.30pm Depart for Site Visit
2.15pm Site Visit Tour
3.30pm Afternoon coffee & tea
4.00pm Return back to Suntec Singapore
24 April 2018
Masterclass
– Catering to your customers’ demand – Product Innovation and Development